– Billing Summary/Statement (One Complimentary Report per Fiscal Year): $30.00
– Rebilling Fee, due to Client’s failure to keep updated insurance coverage such as renewal, change in coverage: $25.00 per claim +
– Client responsible for Self-Pay Rate for uncovered Sessions
– Inactive/Expired Insurance Coverage: Self-Pay Rate – See Thrive Staff
– Payment Plans: Subject to 15% Interest Rate
Thrive accepts insurance reimbursement from several providers. Insurances we accept include:
*** We are now OUT OF NETWORK with Tricare.
*** We do not accept Healthy Connections Medicaid.
Please note that the requesting party must either have authority to request the below documentation or a valid signed THRIVE FAMILY SERVICES Authorization for Release of Protected Health Information.
Because not all insurance plans offer mental health coverage, and because we know that many people in need of our services may not have insurance, we do have cash rates for anyone who needs to pay out of pocket. Our rates are as follows:
– Diagnostic Assessment: $160
– Individual/Family sessions: $110
Accepted payment methods include debit, and the following credit cards: MasterCard, Visa, American Express, and HSAs (Health Savings Accounts).
Starting January 1, 2025, a $75 deposit will be charged to your credit card on file at the time of scheduling of your assessment. This fee ensures that we can pay our counselor’s for the time they have committed to being at the office to serve you and your family. This deposit will not be reimbursable if you do not show up for your assessment or have a late cancellation.
No-Show Fee (Failure to notify clinician of cancellation): $75.00/Session
Late Cancellation Fee (within/less than 48 hours of your scheduled appointment time): $75.00/Session (Please review most recent Thrive communication or signed consent form with updated rates)
**The Thrive Cancellation Policy states that participants must cancel their (or their child’s) scheduled appointment(s) with their clinician or Thrive office staff, 48 hours BEFORE their scheduled time. If an appointment isn’t canceled prior to this deadline, absent exigent circumstances, client will be charged a cancellation fee of $75.00.
There are options to avoid this fee:
– Change appointment to virtual (if the appointment is for your child, this can be a family session as we understand children do not always respond well to virtual sessions)
– Reschedule your session within the same week
Late Cancellation and/or No-Show Fees must be paid BEFORE rescheduling. Further, Thrive Clinicians reserve the right to remove clients from their schedule for repeat violations of this policy. If this happens, the participant must contact the office to be placed with a new provider upon availability. Thrive Family Services reserves the right to ethically release a client from services upon two (2) violations for the above stated policy.
Insurance can be confusing to navigate, so please do the due diligence of contacting your insurance provider to identify your mental health coverage and what your responsibility will be. You can contact the office and we will provide you with the CPT codes billed. Feel free to contact us if you have any questions regarding your coverage. We will also contact your insurance provider to determine your deducible amount, coinsurance amount and/or copay amount and will do our best to provide you with the most accurate financial responsibility prior to your first session.
While we are happy to verify your insurance coverage, we do also recommend that clients call their insurance company's Member Services to ensure that everyone is on the same page regarding these things if there are any questions at all.